Shipping & Returns

Shipping Policy

We ship our products worldwide. (Extra shipping charges will apply for non US shipments which will be confirmed with the customer prior to shipment).  We will usually ship within 72 business hours. Delivery times may vary from 3 to 20 working days depending on stock status.

Returns Policy

We only sell products that we think are great. We believe our entire invetory listed at AlanJewelry.com will meet your quality standards. We will replace any defective or damaged item(s) immediately at our expense. Please notify us as soon as possible without exceeding 10 day limit after delivery of merchandise. Returns with complete documentation will receive priority. We do refund money, instead we replace the item(s) or issue a credit for your future www.alanjewelry.com purchases. Please note that shipping charges for products returned for credit are not refundable, and  www.alanjewelry.com can not be kept responsible for returns lost while in transit to us.

We do not tolerate any attempts to obtain goods by fraudulent manner. We will report fraudulent actions together with the host IP address to the relevant authorities!!!

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